Effective Date: 22/08/2024
1. Introduction
Scotstoun Small Pet Boarding ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage our services, or interact with us. We will comply with the UK GDPR and other applicable data protection laws.
2. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, address, phone number, email address, and any other information you provide when making a booking or inquiry.
- Pet Information: Details about your pets, including their names, breeds, health information, and any specific care requirements.
- Payment Information: Payment details, including credit/debit card information, processed through secure payment gateways.
- Communication Data: Records of your correspondence with us, including emails and phone calls.
3. How We Use Your Information
We use the information we collect in the following ways:
- To provide and manage our boarding services for your pets.
- To communicate with you regarding bookings, inquiries, and updates.
- To process payments and manage your account.
- To respond to your comments, questions, and requests.
- To improve our services and website functionality.
- To comply with legal obligations and protect our rights.
4. Legal Basis for Processing Your Data
We process your personal data under the following legal bases:
- Consent: Where you have provided your consent for us to process your personal data for specific purposes.
- Contract: Where we need to perform a contract with you or provide our services.
- Legal Obligation: Where we are required to comply with a legal obligation.
- Legitimate Interests: Where it is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.
5. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processors or IT support.
- Legal Authorities: If required by law, to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- The right to access your personal data.
- The right to rectification of inaccurate or incomplete information.
- The right to erasure of your data in certain circumstances.
- The right to restrict processing of your data.
- The right to data portability.
- The right to object to processing.
To exercise any of these rights, please contact us using the details provided below.
8. Security of Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect against unauthorized access, loss, or misuse of your data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email. Please check back frequently to see any updates or changes to our Privacy Policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Scotstoun Small Pet Boarding
Scotstounpetboarding@outlook.com