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    • Home
    • About Us
    • Boarding Room
    • Prices
    • Meds and Vets
    • Boarding Photos
    • Availability
    • FAQs
    • Terms and Conditions
  • Home
  • About Us
  • Boarding Room
  • Prices
  • Meds and Vets
  • Boarding Photos
  • Availability
  • FAQs
  • Terms and Conditions

Frequently Asked Questions

Please reach us at scotstounpetboarding@outlook.com if you cannot find an answer to your question.

We are able to accommodate rabbits, guinea gigs, chinchillas, hamsters, rats, mice and gerbils


Unfortunately, due to allergies in the family, we are not longer able to board any species of birds. 


Our charges are per cage (not per animal), per day. 

Collection day is not charged for.

You can find all the details on our 'Prices' page on this website.


We provide all cages / pens / enclosures for the duration of your pet's stay, along with substrate, bedding, hides, toys and anything else your pet may require.


Food (dry and fresh), fresh water, treats and hay (if required) is also included.


If your pet enjoys handling, we will be more than happy to oblige.


You will be sent regular updates as part of the service.


All drop offs and collections take place between 9am - 12 noon, Monday to Saturday. 

This is by appointment only and your time slots will be agreed at the time of booking.


Please ensure you turn up on time for your appointment. 


Our boarding room is in a dedicated room within our home in Scotstoun, Glasgow G14.

The full address is provided at the point of booking. 


We are approximately 7.5 miles from Glasgow Airport, 4.5 miles from Glasgow Central Station, 5 miles from Queen Street Station,  7 miles from Buchanan Street Bus Station and 1.5 miles from the Clyde Tunnel. 


There are bus stops and a train station nearby, as well as good on street parking.


You can get in contact via the enquiry form on this website, or by using the email address: scotstounpetboarding@outlook.com 


Please ensure you let us know the type and number of pets you have, as well as your required drop off and collection dates. 


Please bring your pet/s in an appropriate, escape-proof travel carrier.


Please do not bring your pet/s in large cages as we do not have anywhere to store them.


If you'd like your pet/s to eat a specific diet during their stay you are welcome to bring some food. This is optional as food is provided as part of the service.

Please note that you will not be given a reduction in fees if you choose to provide your own food.


If your pet requires medication please ensure that you bring enough for the duration of their stay. 


Our boarding service is designed to be all inclusive.

Please refrain from bringing anything extra as we do not have the space in which to store it.


Yes we do!

We will happily send you regular updates (every 2-3 days) via WhatsApp, alongside photos and, if possible, videos too. 


You are welcome to opt out of this service if you wish.


I am happy to administer medication as per your instructions. 

Please ensure that you provide detailed instructions and enough medication to last for the duration of your pet's stay.


In order to perform our daily duties, all drop off and collections are undertaken in the morning between 9am - 12pm.


If you do not arrive home until the afternoon or evening, please arrange to collect your pet the following day.


We are closed to arrivals or departures on Sundays.


We accept boarders for the Christmas period.


Our boarding room is closed to new arrivals or departures on the 24th, 25th and 26th of December, as well as the 1st January. 


In order to ensure that all pets boarding with us (including our resident pets) are kept safe, happy and healthy (as well as, very importantly, keeping their stress levels down),  we do not allow entry into the boarding room itself. 


All drop offs and collections take place in our entrance hallway. 

Your pet will be ready and waiting for you when you arrive to collect them.


We certainly are!


You can find us on Instagram, Facebook and also Tiktok.



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